My Professional Story

Douglas Audirsch

Houston, TX

dougaudirsch@outlook.com

832-543-3101

A Brief Bio
 

I have been in Learning and Development for more than 15 years.  Most recently I designed, created, and oversaw a training effort for 12k+ global users.  Prior to this, I created a training and development team for Encore Health Resources with a 100% remote workforce. My efforts to provide training to a geographically-dispersed workforce of traveling consultants involved leading a 3-day educational corporate retreat, launching the Cornerstone On-Demand LMS, acquiring 3rd party training content, and developing in-house training content.  This included engagement strategies for our e-learning, mobile learning, video, and instructor-led training content.  My success with building the training infrastructure positioned me to lead a project to deploy Cornerstone's Performance Management System.  This resulted in the company's first fully online automated annual review system.

 

During my career, I have provided training leadership to industries including energy, healthcare, airlines, b2b professional services, and technology.  I graduated Magna Cum Laude from Life Pacific University in San Dimas, CA.

Work Experience
 

Instructional Designer Consultant

Baker Hughes, 2020 - Present

Designed a global strategy for training to 12k+ global employees featuring multi-language Instructor-led training, video, documentation, social media, and in-app training guidance.  Began a worldwide traveling training tour when COVID hit I pivoted to a focus on our online options exclusively. Consistently approached the users through multiple layers of touchpoints in order to drive awareness, adoption, and aptitude (know about it, use it, use it well).  The users came from 10 different product lines, within which processes lacked understanding, consistency, and accountability.  The challenge was to address the various product lines, training them on the new processes and system, while enforcing accountability to avoid reverting back to old processes.

Tools Used:  Camtasia, PowerPoint, Word, SharePoint, Stream, Paint.net, Audiotonic/Audacity, Teams, OneNote, and MS Forms.

Instructional Design Consultant

Entergy, Fall 2019

Designed and developed several corporate HR Learning modules.  Created multiple video learning modules and interactive elearning modules.  

Tools Used:  Articulate Storyline, Camtasia, PowerPoint, Word, Paint.net, and Audacity.

Employee and Organizational Development Lead

Hewlett Packard Enterprise, 2017 - 2019

Delivered employee and leadership development initiatives for multiple organizations within the company. Served as a comprehensive employee and organizational development leader, where I participated in all aspects of client engagement, solution design, development, delivery, and post-training performance support.

Designed, Developed, and Deployed the following programs:

  • Job Shadow Program - this program focused on rich exposure to our global corporate team. Participants immersed themselves in another organization for experiential learning.

  • Project Management Training - Foundational PM training used by multiple orgs within HPE.

  • Timekeeping System - took the lead on rolling out a new timekeeping system to my team, making adjustments as needed.

  • Company Culture Education - lead role. Designed a comprehensive program to communicate and reinforce the department's and company's culture and values.

  • Video Training - Designed and developed video training for various learning programs and efforts.

Tools Used:  Word, PowerPoint, Project, Visio, and OneNote.

Consultant, Training Video Development

Motiva Enterprises, 2017

 

Created training videos for the enterprise rollout of a new product management software. The videos were targeted to various internal/external audiences.  I established a Vimeo.com Professional account to privately host the videos and created separate portfolios for each unique user group for each target group.

Tools Used:  Camtasia, Vimeo, PowerPoint, Word, and OneNote.

Consultant, Training Development

Accretive Solutions, 2016

 

Designed, developed, and delivered eLearning content for the following clients:

  • GE Oil & Gas

  • GE Power

  • Amerisure

  • JAC Products

Tools Used:  Articulate Storyline

Consultant, Learning Design

TransCanada (Columbia Pipeline Group), 2016

 

Developed learning content for an EcoSys EPC implementation for 400+ end users under multiple business groups. Designed classroom presentations, user guides, job aids, quick reference cards, classroom activities, and EcoSys EPC help content.  Worked with Organizational Change team and business group leaders to bring software knowledge together with job skills in order to integrate the new system effectively into work processes.

Tools Used:  PowerPoint, Word, SnagIt, and SharePoint.

 

Manager, Training and Development

Encore Health Resources, 2012 - 2015

 

Created Training Department from scratch.  Hired a team of Instructional Designers to develop original training content.  Organized a 3 day, training-focus corporate retreat.  Directed training development efforts.  Researched, purchased, and deployed the Cornerstone Learning Management System as well as the Performance Management System.  Produced virtual, web-based, instructor-led and video training.  Implemented learning strategy resulting in 22% increase in voluntary employee learning hours.  Oversaw development of new employee on-boarding process.  Managed the training team's budget.

Tools Used:  Articulate Storyline, Camtasia, Cornerstone on Demand, PowerPoint, Word, SharePoint, Visio, Paint.net, Audacity, and OneNote.

 

Consultant, Instructional Design

​Continental Airlines, 2011 - 2012

 

Designed, developed, and improved training program for the Organizational Change department.  Designed logos for department and training programs, developed communication tools, and crafted visual aids for use in training.

Tools Used:  PowerPoint, Word, SharePoint, and OneNote.

 

Consultant, Learning Deployment Project Manager

BP, ​2010 - 2011

Managed the project of defining, documenting and delivering 2-year-long Geological and Geophysical Training modules.  Worked across departments and teams to determine training project scope and appropriate KPI's.  Owned the continuous improvement cycle for all deployed training modules.

Tools Used:  MS Project, Visio, PowerPoint, and Word.

 

Supervisor/Trainer

Administaff, 2003 - 2010

 

Initiated, created and implemented employee training program. Created and implemented departmental cross-training process and standards.  Trained all staff and provided all on-going training for entire department conducting meetings via phone, Webex, and in-person. Educated executive leaders of small and medium-sized business on detailed business decisions.  Experience training client employees with DDI curricula.  Started a software support team and within 6 months it was producing historically high resolution results. Changed performance metrics to be results based. Led Software Support team through the rollout of a new CRM tool.

 

Corporate Trainer

Devon Energy, 2002 - 2003

 

Presented material to new and existing company employees including field management and corporate leadership. Analyzed employee needs and created appropriate training. Modified off-the-shelf material, created new courses, and established performance metrics. Traveled to remote offices to conduct onsite training sessions. Courses included Time Management, Employee Orientation, Security & Software.

 

Consultant, User Education

​Microsoft, 2000 - 2001

 

Compiled all articles for the Microsoft Education Team and prepared for use as help documentation, MSDN articles and Microsoft Press material. Created education material for instructors.  Communicated as team liaison with all department heads concerning the status of the team’s collective results.  Identified and eliminated all politically and culturally sensitive language in all documentation.  

Created training videos using Camtasia for the enterprise rollout of a new product management software. The videos were targeted to various internal/external audiences.  I established a Vimeo.com Professional account to privately host the videos and created separate portfolios for each unique user group for each target group.

Summary
  • 15+ years of Training and Development experience

  • 8+ years leadership experience

  • Managed a $1.2 M Learning budget

  • Lead training programs for 12k+ global users

  • Developed and delivered blended learning solutions

  • Project Manager for multiple Enterprise software implementations (LMS, Performance Mgmt, Time Mgmt)

  • Managed multiple teams of up to 15 people

  • Increased productivity by 60%

  • Reduced 90 day employee turnover rate by 50%

  • Improved "Best Places to Work" Ranking

Skills
  • Learning Models/Theories

    • ADDIE

    • Action Mapping

    • Octalysis

  • eLearning Authoring

    • Articulate Storyline

    • Camtasia Studio

    • Captivate

    • PowerPoint

    • Replay

  • LMS

    • Cornerstone

    • SumTotal

    • Moodle

  • Content Management

    • Sharepoint

    • OneDrive

    • Wistia.com

    • Vimeo.com Pro

  • Virtual Classroom

    • Microsoft Teams

    • Cisco Webex

    • Adobe Connect

    • Skype

  • Productivity/Collaboration

    • MS Office

    • OneNote

    • Teams

    • Visio

    • Project

  • Media

    • Camtasia Studio

    • PowerPoint

    • SnagIt

    • Paint.net

    • Audacity/Audiotonic

    • GoAnimate/Vyond

Impressions

"invaluable"

 - Manager

 

"selfless"

 - Coworker

 

"incredibly talented"

 - Peer

 

"exceeded expectations"

 - Manager

 

"creative"

 - Manager

 

"practical"

 - Coworker

 

"follows through"

 - Coworker
 

2010 - present

2010 - present

Education
 

LIFE Pacific University

Bachelor of Arts, GPA 3.95 (Magna Cum Laude)

 

Lifelong Learning

 

  • Adobe Premier Pro (2017)

  • The Six Disciplines of Breakthrough Learning (2017)

  • Captivate 9 (2016)

  • Scientific Principles for Multimedia Learning by Richard Mayer (2016)

  • Camtasia 8 (2016)

  • Action Mapping (2015)

  • Beginner’s Guide to Gamification (2014)

  • Gamification and Learning (2014)

  • Leadership Essentials: Motivating Employees (2013)

  • Managing in a Virtual Workplace (2012)

  • Keys to Success, Leadership Course (2007)

  • Performance Through Coaching (2005)

  • Building Trust (2004)

  • Effective Meetings and Presentations (2004)

  • Developing Effective Supervisory Skills (2003)

Organizations
 

MEMBER - ATD, Association for Talent Development (formerly ASTD, American Society for Training & Development)

MEMBER - The eLearning Guild

MEMBER - LinkedIn Learning Managers Community

MEMBER - Articulate eLearning Heroes Community